Recent Water Damage Posts

Handling a Broken Water Pipe at Your Business: 3 Tips

8/18/2020 (Permalink)

Bursting pipe Bursting pipe in Arcola, TX

Knowing How To Handle Bursting Pipes

Running a business in Arcola, TX, can be challenging, especially when an unexpected water pipe break occurs. Water damage tends to happen rapidly and can affect inventory, electronic systems, and furniture. Knowing how to handle bursting pipes before they happen may help you reduce costs in the event of a water emergency.

1. Locate the Main Shutoff Valve
When a water pipe breaks due to cold weather or malfunction, your business can fill with water much quicker than you anticipated. Knowing where the main water shutoff valve is located in the building may help you prevent much of the damage. If you own the building, make it a point to learn where all the water valves are or, if you rent, ask your landlord where the main stuff switch is located if he or she is unable to come and turn off the water after a pipe break.

2. Close Access Areas
If it is safe to do so, close off doors in flooded areas and stuff their bottoms with towels or rags to prevent further seepage. Let your employees know which areas are affected and to avoid them until your cleanup crew arrives. If you experience bursting pipes during business hours, you may want to evacuate your customers and employees to ensure their safety.

3. Call in a Water Damage Crew
Water damage in  Arcola, TX cleanup can be difficult to handle on your own, so calling in a water mitigation and restoration company may help you resolve the problem quickly and get you on the path to reopening your business. Whether they fix broken pipe joints to prevent water leaks or remove standing water to avoid the formation of mold, working with an experienced water damage crew could help keep repair costs low.
Dealing with bursting pipes at your Arcola, TX, business can be difficult because they are often impossible to anticipate. Knowing how to react may help you avoid serious damage and prevent downtime that could have a negative impact on the success of your company.

Who Cleans Up After Storm Damage In Arcola

5/27/2020 (Permalink)

Lighting strike during a storm Call SERVPRO When The Coast Is Clear!

When storms hit hard and fast in Arcola, Texas it's important to have a safety plan.

That is why SERVPRO of Stafford/Missouri City provides immediate relief and response to your storm damage needs. We can have a team of technicians on site as soon as it is safe to do so.

We can help with a multitude of projects which also includes getting you emergency food and shelter and contacting friends and family.

Storms do not wait for normal business hours that is why you need to call the professionals here at SERVPRO who are available to you 24/7 365 days a year!

We understand the process of putting your life back together when tragedy hits. Let us show you what so many other families have already experienced ... our willingness to make your world normal again!

Call Us Today (281) 403-2256!

What To Do After a Toilet Overflow

5/23/2020 (Permalink)

Before and after picture of a broken toilet Broken toilet in The Meadows, TX

What To Do After a Toilet Overflow

Sewer damage is not something any homeowner wants to think about. If you have ever seen water creeping up to the top of your toilet with no indication of slowing down, then you know the feeling of dread that accompanies it. When you experience a toilet overflow in The Meadows, TX, you need to stop the water as quickly as possible. Since water from a toilet is considered category 3 water, it will need to be cleaned and disinfected before the area can be considered safe.

Taking Immediate Action A flooded toilet can happen for a variety of reasons. Your first course of action should be to stop the flow of water. If water is spilling onto your floor, you may have a clog in the drain or sewer damage. Turn off the toilet's water supply by turning the knob on the wall behind the toilet.

Cleaning the Mess Toilet water is considered to be dirty water and can contain a variety of contaminants. You must ensure that you protect yourself when attempting to wipe up the mess. Gloves are a must, and you should double-bag any rags or towels you use to soak up the moisture.

Drying all Surfaces A sewage company can determine if there is moisture lurking in places where you cannot see. Water can leak down vents, into subfloors, underneath cabinets, or up drywall. All areas must be identified and dried, or mold could begin to form in as little as 24-28 hours.

Disinfecting the Area Even if you can no longer see the mess, germs could be lurking on any surface that came into contact with the water. The toilet itself, floors, baseboards, and any other items must be disinfected with a bleach solution or other appropriate disinfectant.
Sewer damage can leave a dirty, smelly mess in your home. If you choose to work with a skilled restoration service, they can clean up the mess for you and return your home to its previous condition.

Count on Experts to Restore, Salvage Water Damage Losses

5/23/2020 (Permalink)

Man Collecting Water In Bucket From Ceiling. Ceiling panels damaged huge hole in roof from rainwater leakage.Water damaged ce Water leak on ceiling in Arcola, TX

A little leak here and there may not seem like a big problem, but it can quickly turn into one. That leak could eventually turn into a pipe burst cleanup, which potentially means hundreds of gallons of water saturating the items in your Arcola, TX, business. Anytime there is a sewage backup or standing water, contacting a professional sewer cleanup company can mitigate the long-term effects water can have on a structure.

Hidden Dangers

A broken pipe or other flooding means something needs to be repaired. If the effects of the flooding aren’t properly cleaned, it can pose the right environment for hidden damage to spread. These may include:

  • Within 48 hours, mold can begin to grow. This fungus rapidly grows and can quickly spread to areas unaffected by the water.
  • If drywall was damaged, it could lead to an electrical fire.
  • The integrity of walls, flooring, and other structural components can begin to rot and degrade.
  • If the water source was from outside the building, it could be harboring chemicals and other harmful microorganisms.

Proper Cleanup
The pipe burst cleanup process should always start with an inspection. When you call a trusted flood and water damage expert, you can be confident that they are subject matter experts and know what to look for beyond what may be visible. They will define and classify the type of damage and create an outline for proper restoration. During cleanup, they will have advanced tools and expertise to get your building back to normal. The process includes:

  • Removing water with pumps and vacuums to prevent mold growth and stop the spread of damage.
  • Dehumidifying the affected area of any remaining moisture.
  • Cleaning and sanitizing all affected items. This includes carpeting, furniture, drapery, and other porous items using a range of professional cleaning methods to help salvage your belongings.
  • Restoring your business back to “Like it never even happened,” through replacing drywall, insulation and other severely damaged

Instead of tackling a pipe burst cleanup on your own, ensure proper cleanup and avoid problems down the road by getting help from a professional.

What To Do if Your Toilet Overflows

5/22/2020 (Permalink)

Sewage Backup of a toilet Contact a local restoration company to help identify the culprit and repair it.

At one point or another, many people have experienced a toilet overflow. This often happens because of a clog somewhere in the line. Some overflows can be minor. You can manage these without much difficulty. However, other issues are much more serious and could indicate sewer damage. In this case, you should contact a local restoration company to help identify the culprit and repair it.

Stop the Flow of Water

After flushing the toilet, the last you want to see is the water coming back up and spilling onto the floor. Not only can this flood the bathroom and damage the floor, but it also poses some health risks. Your first responsibility is to keep the water from flowing. To do this, you can try the following:

Shut off the water to your toilet by turning the valve near the base of the unit.

-Close the flapper inside the tank.
-Lift up the floater inside the tank.

Remove the Clog

Chances are good that a flooded toilet has a blockage somewhere between it and the outgoing sewer line of your home. If the clog is higher up in the line near the toilet, you may have success using a plunger or a plumber's snake. You can also try using baking soda and vinegar to break down the blockage.

Remove the Water

The longer that water sits on your floor, the more damage can occur. Sewer damage can ruin your floor and other items in the bathroom. Put on some gloves and boots to protect yourself. Then, grab a wet vacuum and extract the water. If you see excessive amounts of feces and other waste coming out of the toilet, do not attempt the cleanup by yourself. Instead, call a professional sewage cleanup company.


After removing the water, our team will disinfect the bathroom and thoroughly clean every part of the area the water touched. You should also call your local sewage removal company, SERVPRO of Stafford/Missouri City in Fresno, TX to inspect the lines on your property. 

Sewer damage can be severe. Make sure you clean up immediately.

3 Categories of Water Damage

1/28/2020 (Permalink)

Background of blue water and on the middle a sign that says water categories The IIRC classifies water damage into three categories

Three Water Categories

According to the Environmental Protection Agency, 13.7% of all water used in homes is the result of water leaking from broken pipes. Because of the potential for water damage, wasted water and higher water bills, it can be important to seek prompt water pipe repair if you have a leak. However, water damage can come from many different sources that can carry different levels of risk and require different methods of cleanup and water damage restoration. The IIRC classifies water damage into three categories based on the contamination level of the water and the difficulty of removal.

1. Category 1: Clean Water

Clean water originates from a source that isn't contaminated by chemicals or biological agents, such as clean water from a bathtub, toilet or leaking appliance. If the standing water remains for more than 48 hours it can progress to category 2. For this reason, it can be important to address standing water and sources of leaks, such as a pipe that needs water pipe repair, promptly.

2. Category 2: Grey Water

Grey water may be contaminated with mold, bacteria or chemicals. Sources of grey water can include dirty water from dishwashers and washing machines, leaking water beds, or a leak from a toilet that contains urine. Standing water from this category that has been standing for more than 48 hours can become a category 3.

3. Category 3: Black Water

Black water may be contaminated with biological organisms, bacteria or toxins. Sources of black water may include a broken toilet that contains feces, backup from a sewer system, and water from streams and rivers that have flooded.
Whether you have a broken pipe in need of water pipe repair or flood damage from a storm, the longer you wait to address the issue, the more serious it can become. For this reason, it can be wise to contact a water removal professional in Fifth Street, TX, promptly.

How to Clean up After a Leaky Water Heater

12/5/2019 (Permalink)

Closeup of a rusty and leaking water heater Leaking water heater in a Houston, TX home

Cleaning up After a Leaky Water Heater

As appliances age, they'll break down and begin to fail. Some appliances cause also cause damage when they start to wear out. A leaking water heater, for example, can cause flooding and ruin flooring and other items in your Houston,TX, home. The faster and more effectively you clean up after this mishap, the less damage you'll have to deal with.

Initial Steps
If you spot water gather by your water heater, it's important to spot the source and stop it immediately. As water continues to spill out, more damage can occur. Before you do anything else with this broken water heater, you should:

  • Inspect the area to make sure the water isn't coming from anywhere else.
  • Make note of the extent of the water leak.
  • Unplug any nearby electronics or electrical devices.

Get Rid of Wet Items
If you respond quickly enough, you may be able to salvage the carpet. Pull it up and lay it out to dry somewhere away from the water source. If there are other items such as furniture, get them out of the way.

Dry the Floor
Because mold thrives in damp environments, you need to dry the floor thoroughly. If you want to long to remove the water, there's a bigger chance this fungus will begin to grow and spread. Extract the water with a wet vac and then put down some towels in the affected area around the failed water heater.

Move Air Around
Once you've cleaned up the water around the leaking water heater, grab some fans and dehumidifiers. Start circulating air throughout the area. This not only helps dry things out faster, but it will also keep mold away,

Call the Pros
Contact a plumber to repair the water heater. If there is excessive water damage, you should call a professional flood remediation company to provide more in-depth cleaning.
Cleaning up after a leaking water heater doesn't have to be a disastrous task. Get on it right away and follow these critical steps.

Crawl Space Water Damage

9/3/2019 (Permalink)

Crawl spaces are notorious for water damage, especially here in Texas!

If your Stafford or Missouri City home has a crawl space and a pipe breaks or starts leaking you may not even know until it is too late!

Think about it, how often do you open up one of those little side doors and brush away the dust and cobwebs then go exploring under your home? If you are like us then the answer is probably never!

So how are you going to know if you have water damage under your home in your crawl space ... you call the fearless technicians at SERVPRO that is how!

Our brave experts can navigate even the scariest of crawl spaces and report back to you what is going on under your home as well a plan to fix it if need be.

When you are just not interested in crawling under your home, call SERVPRO we will do it for you!

What to Expect When Filing A Flood Insurance Claim

6/12/2019 (Permalink)

he last thing you want after a experiencing a flood is additional stress. Whether Houston flood damage left a soggy mess in the basement or it forced an emergency evacuation, severe storms cause significant anxiety and fear of how to start picking up the pieces.

One powerful way to combat the feelings of despair is to know what to anticipate with the flood recovery process. Knowing who to call and what to expect from those helpers brings comfort-- remember, no matter how bad the situation may seem at the moment, rebuilding your home and life is possible.

We are SERVPRO, the storm damage restoration experts in Stafford, Missouri City, and surrounding cities. With hundreds of hours in training and thousands of hours dedicated to flood recovery, we are the preferred remediation team of home insurance providers.

Use this simple guide to help you understand the flood insurance claim process. And remember, if you have any questions, your insurance agent and the SERVPRO Claims Information Center (CIC) are here to help.

Contact your insurance agent. The first step in filing a flood insurance claim is to contact your insurance provider. While The National Flood Insurance Program (NFIP) is a government-funded program, you will be working with an insurance agent or adjuster in the claims process. If you cannot reach your agent immediately, be sure to leave a clear message with your contact number.

Contact SERVPRO. Likewise, you’ll want to call SERVPRO as soon as possible. Even you if are not able to speak to your insurance agent, Stafford SERVPRO is available 24 hours a day, 7 days a week to answer your call. By contacting us early, you can reduce your losses. Within a few hours of your phone call, we are onsite to being the mitigation process.

Itemize losses. A critical part of getting the most out of your flood insurance claim is taking a detailed list of the damage. Your insurance agent or SERVPRO technician will assist you in itemizing and photographing all damaged items. With extensive training in flood damage restoration, SERVPRO technicians have a keen eye for knowing which items can be saved. Our goal is to repair whenever possible and replace when it can’t be restored.

Begin the Restoration Process. Within 8 short hours of arrival to your home, a Stafford SERVPRO technician will provide you and your insurance agent with a detailed description of the losses, repairs needed, as well as the estimate. The SERVPRO CIC keeps a careful electronic record of all the information to ensure that no time is lost in the shuffling of paperwork.

After going being uprooted from your home and life, the last thing you want is the additional stress from not knowing what to expect next. Filing a flood insurance claim involves specific steps, but they ensure that every detail of the flood damage restoration process is thought of. With a team that reaches across the nation and a heart for our community, SERVPRO of Stafford/Missouri City is faster to any size disaster. Call us today and let us know how we can help you.

5 Crucial Questions to Ask Before Hiring A Water Restoration Business

3/28/2019 (Permalink)

What could possibly be worse than the feeling of your home damaged by a flood? Answer: Feeling that you’ve hired the wrong person to fix it!

The fact is that hiring the right restoration business to repair your home’s water damage will save you stress and money in the long run. Beyond looking for a flood repair business that is licensed and insured—a requirement in Texas for all contractors—you want a Stafford flood restoration business that you can trust to provide exceptional service.

At Stafford SERVPRO, we make your flood damage restoration as easy and stress-free as possible, under the circumstances. But as you are looking for the best professionals to suit your needs, you can ask yourself these 5 crucial questions:

1. Is the business locally owned or a national chain?

Local or family-owned businesses have strong connections to the community, because they live and work with you. On the other hand, national chains have the advantage of being part of a vast network that provides additional resources. SERVPRO of Stafford is unique in that we are both! We are your family-owned home restoration neighbors, with the backing of over 1,650 SERVPRO franchises nationwide.

2. Is the business certified by the Institute for Inspection, Cleaning, and Restoration Certification (IICRC)?

The IICRC is an internationally recognized organization that sets ethical and professional standards for home restoration. Certification from the IICRC is a rigorous process, one that not all restoration businesses are willing to undertake. By hiring an IICRC certified business, you can trust that you are selecting one that is dedicated to doing excellent, professional work.

3. What do former customers say about their service?

As the old saying goes, the proof is in the pudding. Testimonials from satisfied customers are significant because they provide evidence that the business delivered as promised. Ask around, and chances are you’ll find enthusiastic Stafford SERVPRO customers.

4. Do they give you a written estimate and clearly explain the process?

Before any work begins, make sure the estimate is clearly recorded on the contract, along with an estimate for the services to be provided. At SERVPRO of Stafford, we make sure you understand everything before the work begins. We will take time to explain the contract, and even help you with the insurance claim process.

5. When are they available?

Flooding doesn’t happen at convenient business hours. Whether it is caused by torrential rains or a faulty washing machine hose, you want a flood cleanup team that is there when you need them. Stafford SERVPRO, also serving Missouri City, is available 24 hours a day, 7 days a week.

Stafford SERVPRO is well known in Fort Bend County for restoring the homes of many of our neighbors who have experienced water damage. If you are ever in need of emergency water or storm damage repair, we are here to help you get your life. But whomever you choose to help you get back on your feet, we hope you have a worry-free home restoration experience. Feel free to explore our Home Page for more information about our services, and to read testimonials from satisfied local customers.

Will My Home Owners or Rentals Insurance Cover Storm Damage

3/28/2019 (Permalink)

Stafford/Missouri City Home Care: Will My Homeowners or Renters Insurance Cover Storm Damage?

Homeowners or renters insurance covers liability expenses for a variety of claims—from dog bites to electrical fires—but when it comes to Stafford storm damage, beware! Unfortunately, most homeowners and renters insurance does not cover flooding and water damage caused by the forces of nature.

With our subtropical climate, flooding in Missouri City and City of Stafford is a common occurrence. Although local city governments work diligently to try to prepare residents by setting up local emergency alerts and evacuation plans, there is only so much they can do. But there is something you can do to guard yourself and your family—obtain flood insurance.

Flood insurance prepares you and protects  your family, your property, and your peace of mind from the costly effects of storm damage. Here are some important facts about the National Flood Insurance Program to consider:

Water vs. Flood Damage

If a pipe bursts in your home, it is considered water damage and is generally covered by standard homeowners and renters insurance. However, flooding caused to heavy rain or storms is considered flood damage. Since most insurance policies do not cover flood damage from weather conditions, the federally funded National Flood Insurance Program (NFIP) fills the gap by offering storm damage coverage to homeowners, renters, and businesses.

It Pays to Be Insured

According to the NFIP, the average flood insurance claim for moderate to low flood-risk properties in Texas is $31,103. With portions of Missouri City and City of Stafford located in zones FEMA considers Special Flood Hazard Areas, your cost and risk of storm damage could be much higher. Your local insurance agent can help determine your risk and aid you in getting the right coverage for your home or business. Remember, there is a 30-day waiting period for policies to take effect, so the sooner you get covered, the better.

The Fastest Road to Recovery After Storm Damage

Besides your insurance provider’s phone number, another important number to have on hand is your locally owned SERVPRO. SERVPRO of Stafford, also serving Missouri City and the surrounding Houston metro area, stands ready to help at any time, when disaster strikes. As the preferred storm damage restoration provider of most insurance companies, SERVPRO of Stafford can help you with everything from filing a claim to storm damage cleanup, and to the complete restoration of your home and personal items. 

The local city councils of Stafford and Missouri City work closely with FEMA to decrease the risk of flooding with Storm Management Plans, but the rest is up to you. Contact your local insurance agent about flood insurance coverage, and explore the SERVPRO of Stafford/Missouri City website to learn more about our storm damage remediation services.

Water In My Ductwork

1/28/2019 (Permalink)

Water can cause damage so many ways!

This is an instance where our customer's water pipe had busted and it flooded the entire lower level of his home. Our customer has very nice hardwood floors that had to be completely removed and new ones had to be reinstalled.

Our customer called SERVPRO to fix the water damage and then decided to have SERVPRO finish the repairs as well. We were in and out in what seemed to be no time at all thanks to our qualified repair technicians!

The customer's ductwork in their crawl space that had been filled with water from a broken pipe had to be drained as well.

SERVPRO of Stafford / Missouri City fixed the water damage, repaired the flooring and made the customer more than happy!

Water Damages and Insurance Claims

1/28/2019 (Permalink)

Did you know...

When water invades your home, it can damage the structure, harm personal belongings and cause distress. Water damage, whether large or small, interrupts your day-to-day life, potentially causing undue stress to you and your family. Despite the shock, you also know the problem needs to be resolved quickly.

When calling your insurance provider to report the damage, ask for a SERVPRO Franchise Professional to clean up the damage and restore your home and personal belongings. SERVPRO Franchise Professionals understand the physical and emotional strain this type of damage can cause. Staff will work with you and your insurance company to help ensure the water damage is cleaned quickly and properly. 

Upon arrival to your home, a SERVPRO Franchise Professional takes great care to ensure a water damage is handled properly by completing the following steps:

Inspection - SERVPRO Franchise Professionals will inspect affected areas of your home to determine the extent of the damage. They will also review the inspection with you and answer your questions before beginning any work.

Emergency Services - Next, the SERVPRO Franchise Professional will take immediate steps to protect your home and personal belongings from further damage by extracting the water and preparing your home for drying. The Franchise Professional will explain the needed emergency services to you step-by-step.

Monitoring - To ensure your home and personal belongings are dried to appropriate industry standards, a SERVPRO Franchise Professional will monitor the drying process. Written monitoring reports will document the drying process. The results will be communicated to you throughout the monitoring process.

Restoration Services - A SERVPRO Franchise Professional will repair property, reinstall carpets and clean affected areas of your home and personal belongings. A final walk-through will be conducted with you to ensure your property was restored to the preloss condition when possible. 

Call SERVPRO today (281) 403-2256

Flooring Services In Stafford

5/30/2018 (Permalink)

SERVPRO, Your Flooring Experts!

Flooring is the foundation of a great home ... literally!

Flooring can be carpet, wood, concrete or other kinds of building materials but they are all subject to damage from water, fire and or mold.

When your home's flooring becomes damaged you can try to fix it yourself (not a great idea) and some people have a small level of success but you have to ask yourself do I know enough about the science of drying to make sure the flooring I'm putting down is going on a completely dry surface that will not become mold infested because I'm trapping moisture underneath and then have to completely redo the whole process again?

If you do know about moisture control (congrats you are in a small group of trained people) and the science of drying, by all means, do that labor intensive time investing and all around not fun project yourself. If you do not think you can pull it off, call SERVPRO.

SERVPRO has the know-how and equipment to have your flooring project done right and fast!

Water Damage Repair In Missouri City

3/9/2018 (Permalink)

We Fix Water Damage

Homes get flooded, period.

Everyone living close to any big body of water knows all about the flooding that occurs when the rivers and lakes get higher than normal.

There is significant damage to homes in these flood zoned areas time and time again. We are constantly proving our value to those needing water damage repair by providing amazing customer service, lightning fast response times, and professional grade equipment.

There are a few things to make fixing water damages easier for yourself and for SERVPRO. If you know you are in a flood zone make a list of contents that you may be keeping in areas of your home or property that keep getting ravaged by the flooding to ensure everything is accounted for when disaster strikes.

Also, make sure you have copies of your insurance policies in a safe area or even digitized copies stored online in the cloud.

As always if you have water damage that you need to be repaired, call SERVPRO today!