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What To Expect From Storm Restoration Professionals

9/18/2020 (Permalink)

Drying equipment on floor Drying commercial floors in Fifth Street, TX

What To Expect From Storm Restoration Professionals

Floods are some of the most common natural disasters in the United States, and they are the result of many different types of situations:

  • Heavy rain
  • Melting snow
  • Storms that move in quickly
  • Overflowing dams
  • Rising rivers

One or more of these situations could affect you, even if your area hasn't been affected by flooding in the past. Storm damage could include power outages, traffic disruption, landslides, and property damage. As a result, you may expect professionals to extract water, tear out any wet materials, thoroughly dry your buildings, and complete any necessary restoration.

Water Extraction
As soon as you can safely enter your building, begin removing water with a wet/dry vacuum, towels, rags, and mops. When water damage professionals arrive, they may use high-powered vacuums, pumps, and other equipment. They'll probably also use industrial-sized fans.

Tearing Out Water-Damaged Materials
This corrective step may involve flood cuts that allow technicians to thoroughly decontaminate your property. If the damage is spread throughout your property, the tear out step may require the removal of carpets, flooring, and more of the drywall.

Drying Your Property
During this part of the storm restoration process, technicians will open doors and windows to allow fresh air and ventilation. They may also open up closets, drawers, and cabinets. Large fans are used to create cross currents. Finally, a dehumidifier (or several) may be brought in to get rid of lingering humidity as quickly as possible.

Property Restoration
Finally, storm restoration professionals in Fifth Street, TX, will replace drywall, paint, and replace flooring as necessary. In the end, your property will look as if it hadn't been affected by flooding.
There are several steps involved in storm damage cleanup and restoration, from removing water to reconstructing your property. When you know what to expect, the entire process can move forward smoothly and efficiently, and you won't panic when technicians start to tear out contaminated materials.

What To Do If You Suspect a Gas Leak

9/18/2020 (Permalink)

Natural gas burning on kitchen gas stove in the dark. Burners on gas stoves that may have been accidentally turned on

A natural gas leak can lead to an explosion that could result in a gas fire. If you suspect you have a gas leak, it is important to act promptly to reduce your risk of fire damage.

Try To Find the Source

Natural gas is odorless, but gas companies add mercaptan, which has a smell similar to rotten eggs, to make leaks easier to detect. If you notice this smell, and it is safe to do so, you should check for potential sources of the leak:

  • Burners on gas stoves that may have been accidentally turned on
  • Gas hoses on appliances, such as gas-powered dryers
  • Older, or poorly maintained appliances

Take Precautions
Avoid turning on lights and other electrical appliances that could create a spark that might cause a gas explosion, leading to a gas fire. Open your doors and windows to provide ventilation that could prevent gas from building up in your home. Do not attempt to light your stove, strike a match or light a cigarette.

Shut Off the Gas
You should familiarize yourself with the location of your gas meter and how to shut it off if you suspect a leak. The meter should have a valve that you can turn with a wrench to shut off the gas.

Evacuate Your Home
If you can not quickly and safely locate and stop a gas leak, you should vacate your home and make sure you get a safe distance away. Once you are far enough away for safety, call 9-1-1 for assistance.
An explosion caused by a gas leak is a frightening prospect for many homeowners. However, knowing what to do when you suspect a leak can help you avoid potential disaster. However, if your home has sustained damage due to a gas fire, a fire restoration specialist in Missouri City, TX, can help you restore your home to its preloss condition.

How To Help Minimize Damage To Your Home. 7 Things To Do:

9/1/2020 (Permalink)

Rain showers and thunderstorms are a common weather condition in our communities of Stafford and Missouri City, but when they come with high winds, hail, or tornadoes, it’s considered severe weather. Wind-torn destruction, flying wreckage, flooding, and even fires from lightning or crippled electrical systems are but some of the examples of storm damage in Stafford and Missouri City. Severe weather damage poses a risk to both your home and personal safety. However, there are steps that you can take to lessen the risk.

Your best protection is to prepare before severe weather hits and follow the best practices for safety. Below, you’ll find 7 things you must know and do to help minimize damage to your home, and to keep you and your family safe until help arrives.

1.                   Make an Emergency Plan And Supply Kit. A basic emergency plan should contain phone numbers of who to contact, information on a meeting place outside of your immediate area in case of evacuation or separation, escape routes from your home to your safe meeting place, and copies of important documents including medical records.

An emergency supply kit should contain everything you and your family needs to survive for at least three days. Necessary items include non-perishable food, water, medicines, first-aid kit, blankets, radio and flashlight, and extra batteries. If you have children, also pack baby formula, diapers, and a few toys or games.

2.                   Remove Debris Around The Home. Remove rotted trees, woodpiles, and dead shrubbery. If you have loose gravel or rocks in your driveway, consider replacing it with a solid material such as concrete. Flying wreckage accounts for most of the personal injuries and storm damage in Missouri City and Stafford.

3.                   Avoid Contact With Anything That Can Conduct Electricity. This includes items that are plugged into outlets and any metallic items. Even plumbing can conduct electricity. Avoid washing your hands, showering, or using the washing machine. Cell phones, however, are safe to use.

4.                   If You Are Driving Or Are Outdoors, Find Shelter. Find a building with minimal doors and windows to take refuge in the middle-most and lowest part of the building. If it is not safe to exit your car, park on the side of the road and turn on the emergency lights. Do not touch anything metallic in the car. If there is danger from high winds or lightening and cannot find shelter, lie on the ground and protect your head with your arms. Make sure that you are away from any natural lightning rods such as lone trees and hilltops.

5.                   Stay Tuned To Local Weather Reports And Alerts. NOAA Weather Radio, as well as our local community warning system, will provide the latest information on weather conditions as well as critical information to keep you and your family safe during severe weather.

6.                   Stay Away From Storm Damaged Areas. If you are asked to evacuate, do not return to the storm affected area until it has been deemed safe to do so. Even after the immediate threat of severe weather has passed, wreckage and flooding pose a risk. We understand that you’ll want to start the storm damage restoration process as soon as possible, and SERVPRO of Stafford is eager to help, but your safety comes first.

7.                   Call Your Insurance Agent. After the storm has passed and officials have determined that it is safe to enter the storm-damaged area, call your insurance agent to start the claims process. If your agent cannot be reached, leave a clear message with your name and contact information. However, there is no need to wait for your insurance agent before you start your home restoration process. SERVPRO of Stafford works alongside insurance companies. We are on-call 24 hours a day, 7 days a week and will happily assist you with the insurance claims process as we get to work on restoring your home.

At Stafford and Missouri City SERVPRO, we are dedicated to helping our local community with storm damage restoration. Faster to any size disaster, our compassionate and professional team is always ready to assist in restoring your home and life when the unexpected happens. Give us a call today and let us know how we can help.

4 Steps for Clearing Out Apartment Mold

8/18/2020 (Permalink)

Removal of black fungus in the apartment and house. Mold cleanup in Pearland, TX

Follow These Steps If You Believe You Have Mold Damage

Many apartment owners eventually find themselves dealing with mold contamination sooner or later. Mold cleanup may seem daunting, but it doesn't have to be. Follow these basic steps if you believe that your apartment in Pearland, TX, may have a mold issue.

1. Assess the situation: What you think might be mold may actually just be a mere case of mildew. They may both be types of fungi, but mold and mildew do require different treatment methods. Mold is typically green or black and may have a fuzzy or slimy texture, while mildew is usually yellow or white. After you figure out which fungus took up residence in your apartment, you'll also have to figure out how widespread the mold contamination is. Smaller, surface issues can be handled with a couple sprays of white vinegar.

2. Inform your landlord of the issue: Mold cleanup is a project that you absolutely need to tell your landlord about. If the problem is a result of a leaky pipe or some other type of internal water issue, then handling the issue is the property manager's responsibility. Make sure to take clear pictures to text or email to your landlord, along with a brief description of the problem. Mold spores can spread quickly so they'll likely respond sooner rather than later.

3. Get to the source of the problem: Once your landlord or property manager arrives, work with them to figure out where the mold is coming from. Depending on the nature of the issue, clearing out the mold might actually end up becoming your responsibility.

4. Contact professionals: Mold has a tendency to dig in and take root in the surface it's growing on. In more extreme cases, it may be necessary to contact mold remediation specialists to make sure the problem is taken care of the first time.
Mold cleanup projects can be completed quickly and effectively if you follow these steps. Contact mold remediation specialists to ensure the issue is resolved correctly the first time.

Handling a Broken Water Pipe at Your Business: 3 Tips

8/18/2020 (Permalink)

Bursting pipe Bursting pipe in Arcola, TX

Knowing How To Handle Bursting Pipes

Running a business in Arcola, TX, can be challenging, especially when an unexpected water pipe break occurs. Water damage tends to happen rapidly and can affect inventory, electronic systems, and furniture. Knowing how to handle bursting pipes before they happen may help you reduce costs in the event of a water emergency.

1. Locate the Main Shutoff Valve
When a water pipe breaks due to cold weather or malfunction, your business can fill with water much quicker than you anticipated. Knowing where the main water shutoff valve is located in the building may help you prevent much of the damage. If you own the building, make it a point to learn where all the water valves are or, if you rent, ask your landlord where the main stuff switch is located if he or she is unable to come and turn off the water after a pipe break.

2. Close Access Areas
If it is safe to do so, close off doors in flooded areas and stuff their bottoms with towels or rags to prevent further seepage. Let your employees know which areas are affected and to avoid them until your cleanup crew arrives. If you experience bursting pipes during business hours, you may want to evacuate your customers and employees to ensure their safety.

3. Call in a Water Damage Crew
Water damage in  Arcola, TX cleanup can be difficult to handle on your own, so calling in a water mitigation and restoration company may help you resolve the problem quickly and get you on the path to reopening your business. Whether they fix broken pipe joints to prevent water leaks or remove standing water to avoid the formation of mold, working with an experienced water damage crew could help keep repair costs low.
Dealing with bursting pipes at your Arcola, TX, business can be difficult because they are often impossible to anticipate. Knowing how to react may help you avoid serious damage and prevent downtime that could have a negative impact on the success of your company.

5 Things To Do When You File a Flood Damage Claim

8/6/2020 (Permalink)

Pieces of glass on the floor, window broken after storm Storm damage in The Meadows, TX

Five Things To Remember As You Move Through The Process

Starting a flood claim may seem intimidating; however, it doesn't need to be. Homeowners should remember that it's a long process, requiring attention and meticulousness. This should not, though, stop you from beginning work or overly stress you out. Start remediation as you wait. Just remember these five things as you move through the process.

1. Establish Contact
Immediately locate the number of your insurer. Place a call, explaining you have experienced flooding and would like to open an insurance claim. Speak with an agent about the situation, asking about your deductible, coverage limits, and expectations.

2. Begin Documentation
Note any issues that should be filed with the flood claim paperwork. Video or snap photographs of anything harmed. This includes personal items. Nothing should be removed until you have evidence of its alterations. Using those images, compile a list of losses. It's important to include how many items initially cost as well as current replacement value.

3. Start Drying Out the Location
The longer water sits, the more complications can arise. Often flood water has contaminants from outside, such as microorganisms or fungus. Allowed to fester, they can grow within the home, creating rot or mold. Therefore, it's beneficial to begin airing out space as soon as possible. Call a local water restoration company in The Meadows, TX. The specialists can guide you in measures to ensure proper cleanup. Run dehumidifiers to extract humidity from walls and floors.

4. Receive Damage Estimates
Allow the restoration team to inspect the premises, assessing the information. This can be passed onto the adjuster for additional consideration. The professionals should check on the electrical system, mold growth levels, and water saturation.

5. Evaluate Contents for Cleaning
The experts may determine that some of your valuables can be salvaged through high-tech services, particularly paperwork and electronics. Furthermore, they can advise on whether porous objects should be tossed. Turn this information into the agency as support for your reparations.
While you wait for flood claim approval, begin repairs. Just remember to remain vigilant in preserving your evidence.

Preventing Mold and its Consequences

7/21/2020 (Permalink)

Mold in a closet Mold remediation in Fresno, TX

Mold Prevention

If you spot mold rearing its ugly head in your house, you're probably wondering how it got there and what to do about it. You shouldn't panic if you spot this fungus, though it is something you should handle right away. The best way to handle mold prevention is to reduce the risk of flooding in your house. Your diligence and proactive behaviors can keep mold at bay.

Inspect Problem Areas
Certain places in your home are more prone to mold growth than others. It's good to regularly inspect these spots so you can detect the appearance of mold or any situations where mold loves to live. Do the following at least once a year:

  • Check the plumbing for leaks or broken pipes.
  • Check your appliances for leaks.
  • Inspect the roof for broken or missing shingles.
  • Inspect the rain gutters and downspouts; ensure that they are diverting water away from the home.

Make Repairs Immediately
As a homeowner in Fresno, TX, you're bound to find improvement projects all the time. For some of these issues, you can wait a few weeks or even months to tackle. However, with water damage issues, you should never procrastinate making repairs. If you spot a leak, have a plumber help you fix it as soon as possible. If you notice areas of flooding, correct the problem right away. A professional flood cleanup company has the tools and experience to restore your home quickly.

Clean up Mold Quickly
Sometimes, even the best mold prevention strategies can't keep the fungus out of your house. If you come across it, call a professional immediately. Mold can grow rapidly, so it's vital to get a technician to your place. Don't wait for the mold to spread and infest more areas of the house.
Mold prevention takes dedication on your part. You can reduce the risk of finding this pesky thing on your property.

Interruption Insurance and Fire Restoration

7/3/2020 (Permalink)

Financial concept meaning Business Interruption Insurance with sign on the piece of paper Business interruption insurance covers financial losses associated with covered perils

A fire at your Houston, TX, business can be very disruptive. Fortunately, interruption insurance can help smooth things over financially, and restoration service can get the property back to normal.

Business Interruption Insurance

Business interruption insurance is a particular type of insurance that covers financial losses associated with covered perils. This type of insurance often covers the following:

  • Lost income
  • Payroll
  • Temporary relocation expenses
  • Other operating expenses such as loan
  • payments and taxes

As with other types of insurance, it is important to speak with your insurance agent to understand your coverage limits and other policy details before you experience a loss.

Fire Restoration
While interruption insurance can help you stay afloat during the restoration period, there are professionals who can help get your business back to normal quickly and safely. There are a variety of services a restoration company can provide, including the following:

  • Emergency board-up
  • Water damage cleanup
  • Smoke and soot cleaning
  • Repairs and reconstruction

The fire department or the fire itself may have left openings in your building, leaving it vulnerable to inclement weather, wildlife, and trespassers. Boarding up or tarping over these openings can protect your property from further damage. Additionally, the firefighting efforts probably left behind standing water. It is important to remove the water as quickly as possible to prevent mold growth. Cleaning smoke and soot can be tricky. Success requires using the right cleaners and techniques for the particular type of smoke and soot being dealt with. A professional can choose the best methods for your property. Finally, a certified restoration team will have the knowledge and equipment to do necessary repairs and reconstruction. Although some of these repairs you may be able to do yourself, delicate items such as antiques and electronics often require specialized care.
Unfortunately, business fires are often financially and emotionally devastating. However, protecting your financial security with interruption insurance and enlisting the help of a certified restoration company can make a stressful situation easier to handle.

Hurricane Preparedness Month

7/2/2020 (Permalink)

Hurricane Preparedness Month!

Here are some tips from the desk of the Community Risk Reduction Officer for our local Fire Dept:

During Hurricane Preparedness Month, make sure you have a hurricane evacuation plan.

The first thing you need to do is find out if you live in a storm surge hurricane evacuation zone or if you're in a home that would be unsafe during a hurricane.

If you are, figure out where you'd go and how you'd get there if told to evacuate. You do not need to travel hundreds of miles. Identify someone, perhaps a friend or relative who doesn't live an evacuation zone or unsafe home, and coordinate with them to use their home as your evacuation destination.

Be sure to account for your pets, as most local shelters do not permit them.

Put the plan in writing for you and those you care about- share your plan with your neighbors.

Find evacuation zones here: http://flash.org/hurricane-season/evacuation-zones/find-your-evacuation-zones.pdf.

And as always SERVPRO is here for you when the storm is over to help put your life back together!

Call us if you ever need any help (281) 403-2256

First Impressions With Professional Carpet Cleaning

6/19/2020 (Permalink)

dog and baby on carpet. When you’re looking to make a positive first impression, you can trust that our commercial cleaning services will assist you to meet that goal

Even before your sales team greets a customer, they’re greeted by the appearance of your business. Make no mistake about it; first impressions are an important part of the sales process. When the first impression is that of a clean and organized business, it puts your customer at ease, and it makes it easier for them to say yes! That’s why regular commercial carpet cleaning is so important. Maintaining your office carpet in pristine condition lets your customers and sales team know that you’ve taken care of all the details, down to the carpet.


A clean carpet is also hygienic. Accumulation of dirt and grime along with pollen and animal dander that is tracked in by foot traffic can make for an unpleasant and allergenic work environment. Regular carpeting cleaning is also an opportunity for spot-checking for damaged and worn areas in the carpeting, potentially avoiding accidents.


While residential carpet cleaning is done about twice a year, businesses should aim for focused carpet cleaning about once every quarter for high traffic areas in addition to the twice yearly deep cleaning of the entire covered area. 



There are several techniques available for commercial carpet cleaning. However, hot water extraction is the recommended method of leading commercial carpet manufacturers. Hot water extraction for commercial carpet cleaning is also the preferred method of SERVPRO of Stafford/Missouri City, though we utilize a variety of specialized treatments such as deluxe preconditioning and showcase premier cleaning.


Hot water extraction involves injecting hot water and detergent deep into carpet fibers to lift up dirt and stains. SERVPRO's unique pH specific, low-sudsing formula is powerful enough to loosen up filth, but it also rinses away completely preventing the sticky, dirt attracting detergent residue other cleaners can leave behind. 


When you’re looking to make a positive first impression, you can trust that our commercial cleaning services will assist you to meet that goal.



Serving Missouri City and Stafford as local Houston SERVPRO, we know that professional carpet cleaning doesn’t begin with the machine, but rather with the technician. SERVPRO's carpet cleaning technicians take advanced courses in commercial cleaning services from the internationally recognized IICRC in addition to SERVPRO’s exclusive company training. 


Need other types of commercial cleaning? We do that too! From air ducts to drapes, vandalism to sewage, Houston SERVPRO helps you to put your best face forward with both daily maintenance and emergency commercial restoration.


SERVPRO’s dedication to service has made us a 40-year commercial cleaning and restoration leader with over 1,700 franchises the U.S.—and growing! From across the country to just down the street, SERVPRO is the top choice for commercial carpet cleaning. Call us today to develop a personalized commercial carpet cleaning plan ensuring that your business always looks it’s best in front of your customers.